Where Care, Compassion and Understanding bring Quality to Life:
We seek Best Practise in our person centred approach to care. Admission to our Home, no matter what the reason, should be a positive life experience, encompassing all aspects of daily living to include core elements of individuality, respect, choice, privacy, personal preference, cultural diversity and an overall sense of belonging and wellbeing.
Supporting our residents with decision making and promoting empowerment to enable self management.
Using pre-admission assessment each resident can be assured of a personal plan of care tailored to their individual needs in a welcoming and homely environment. The “Home from Home” atmosphere is aided by the commitment and interaction of a long standing, dedicated team of staff, who embrace a culture of family.
We provide a diverse range of social areas both indoor and outdoor catering to the needs and requirements of residents. These areas are either stimulating or calming and very much used at the preference of the residents. The feeling of wellbeing is paramount and enhanced by knowledgeable caring staff.
Meet a few members of our dedicated team
Michelle had over 20 years of experience in the care industry. She has completed NVQ 2 & 3 in Care for the Elderly. she has also completed A1 Assessor’s course and Diploma, Level 5 Leadership and Management course in Health and Social Care . Michelle has worked for Towell House since 2010. She enjoys her position here in Towell House; stating she finds it challenging and rewarding.
Rachael has worked in Towell House since 2017, she is involved in the planning and coordinating of activities for the residents and spending time with them on a one to one basis. Her favourite part of the job is seeing progress in a resident and getting to know them on a more personal level.
Towell House is proud of our reviews
31 Aug 2022: K W (Granddaughter of Resident)
My grandad absolutely loved Towell House, he passed peacefully last Monday. We as a family can’t thank the staff enough. We will always be thankful for the help he got from the moment he stepped in the door until he passed. He never had a bad word to say about his time in Towell House. He had a good relationship with all staff members (maybe more than some) but he settled in well and got on with everyone as he had a heart of gold. I know Towell House has lost a good man but he will never leave those who helped him and cared for him. Again, thank you and God Bless.